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The Norton and LifeLock Brands are part of NortonLifeLock Inc. Hope this information is useful and please let me know if I can be of further help. As mentioned before, another Pinnacle user using NIS2009 also gets the BSOD if auto protect is enabled whilst using a profile in Pinnacle (please note that I can run Pinnacle fine with auto protect enabled, it's just when a profile is launched/active with it enabled that I get the BSOD). The developer at Pinnacle asked for a link to this thread so he can check/follow the progress of this. WARNING: Frame IP not in any known module. Returning to usermode from a system call at an IRQL > PASSIVE_LEVEL.Īrg1: 8777dd28, Address of system function (system call routine) Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE ) Use !analyze -v to get detailed debugging information.īugCheck 1000004A, Product: WinNt, suite: TerminalServer SingleUserTS Personalīuilt by: 1_gdr.080425-1930
#PINNACLE PROFILER WINDOWS 10 EDITION FREE#
Windows Server 2008 Kernel Version 6001 (Service Pack 1) MP (2 procs) Free x86 compatible Mini Kernel Dump File: Only registers and stack trace are available 113 X86Ĭopyright (c) Microsoft Corporation. This contained the following information:. On every occasion where I got the BSOD I looked at and analyzed the minidump created. Thanks for your interest in this problem. I've also posted this problem on Pinnacle's forums and he's creating a tester version to see if it can record what's happening during a profile launch. I'm using Vista Home Premium 32-bit and any help/advice would be appreciated. The only way to prevent it happening is by temporarily disabling auto protect. I've got NIS 2009 set to its default settings and I think the problem is caused by the SONAR protection detecting Pinnacle lauching the profile as I have added Pinnacle's folders to the exclusions for auto protect but that still creates a BSOD. Once the profile it launched, I can re-enable auto protect and everything's fine. BUT, if I disabled Norton's auto protect (via right clicking the tray icon), Pinnacle works with no problems. begin using my gamepad to play a game), I get a BSOD with the error message 'IRQL_GT_ZERO_AT_SYSTEM_SERVICE'. However, ever since installing NIS 2009, when I open Pinnacle and choose to 'play' a profile (ie. Not sure if you're familiar with Pinnacle Game Profiler but it allows you to map buttons to a gamepad and it's an application I've been using for the last year with no problems.